Terms & Conditions

With over 12 years in the cleaning industry our commitment has been to clean surfaces, deliver a high standard of work which offers excellent value for money. Our business is built on recommendations from previous years’ work and from client referrals.

Monoblock surfaces including sanding and decking oil will require a second visit as surfaces normally need 48 hours without rain to fully dry out.

Any site clearance required prior to works carried out may incur additional charges, unless agreed at quote stage.

Free access to a water supply on a client’s property is generally required and there should be adequate drainage in place. These are assessed at quote site visit.

Cleaning will not revive colour fading due to sunlight/UV, age or weathering. It may not be possible to remove 100% of any dirt, chemical, paint, graffiti, oil, solvent, chewing gum, cement stains or lichen but we will always try our upmost.

All areas to be cleaned must be of sound construction as cleaning may loosen or remove unsound, broken, damaged or perished surfaces, pointing or insecure brickwork. In all cases the cost of any reinstatement will be the customer’s responsibility.

Areas around the inside of doors/windows etc should be free of any items which may be damaged due to possible water ingress.

Terms of payment – electronic transfer, cash or cheque are acceptable and is required in full upon completion of works or part works. Late payments will be pursued using a debt recovery agency, the cost of which will be paid for by the client in addition to the invoice value.

Instruction to commence work verbally or in writing means acceptance of terms, conditions and payment requirements as stated above.

Our terms do not affect your statutory rights.